Returns & Exchanges
We offer a 30-day return window for all unworn items in their original packaging with security tags intact.
1
Initiate Request
Visit our online return portal and enter your order number and zip code to generate a return authorization.
2
Pack Your Items
Securely pack the items in their original NeoMetal packaging to prevent damage during transit.
3
Attach Label
Print the prepaid shipping label provided via email and affix it to the outside of your package.
4
Drop Off
Leave your package at any authorized carrier location. Your refund will be processed within 5-7 days of receipt.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing